Disaster Recovery & Cybersecurity: Lesson 2

Disaster Recovery Plan

Lorenth Peters EdD, with the TSBDC Clarksville, will be discussing the importance of having a disaster recovery plan for your small business. 

Topics:

Test Your Knowledge

To receive credit for taking this course through TSBDC, watch the video and take the quiz that will appear below to demonstrate your knowledge.

Video Lesson Topics

- What is a Disaster Recovery Plan

A Disaster Recovery Plan is a written document created by an organization/small business that contains detailed instructions on how to respond to unplanned incidents like natural disasters, power outages, cyberattacks, and a pandemic. 

- Statistics

  •  According to FEMA, between 40-60% of small businesses that suffer a disaster, never reopen their doors.
  • According to FEMA, 90% of small businesses that do not reopen within five days of a catastrophe fail within a year. 

- Four Reasons Why You Should Have a Plan

  1.  Cost Efficiency: The plan will help to determine how you should adjust products or services to meet changing needs and helps with understanding the strategic impact of pricing decisions. It also assists companies with where money be saved during times of uncertainty.
  2. Customer Retention: 20% of customers contribute to about 80% of the business’ revenue. Focusing on customer retention creates a proactive approach with predicting customer concerns and solving their problems in a timely fashion. 
  3. Policies and Procedures: It helps to ensure everyone is on the same page to include the stakeholders.
  4. Small Business Sustainability: The disaster recovery plan has detailed information about how to prepare and create a team to coordinate and communicate the plan which helps your business gain competitive advantages. 

- What to Include in Your Disaster Recovery Plan

  • Assign a Team 
  • Impact Analysis 
  • Prevention Strategies
  • Communicate with Employees and Customers 

Topics & Lessons

Each Below Topic Contains a Video Lesson and Helpful Downloadable Information

4:13

What is Cybersecurity?

5:53

Disaster Recovery Plan

7:26

Insurance for Your Business

3:07

Preparing for a Cyber Incident

2:15

Training & Awareness to Prevent Your Employees from Being Victims

2:25

Incident Response from an IT Perspective

3:46

IT Disaster Recovery for Natural Events

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Want to learn more about how this topic relates to your business?

Schedule a meeting with one of our consultants! All counseling sessions offered by the TSBDC are no-cost and provided by our staff of professional business consultants.