Marketing, Online Marketing, & Social Media: Lesson 4
4 Cs of Marketing
Kate Nicewicz goes into detail about the four Cs of marketing.
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What are the four C's of marketing according to the new model?CorrectIncorrect
What type of communication should marketers focus on in the four C's model?CorrectIncorrect
What is an example of providing added value for the same price for customers?CorrectIncorrect
Video Lesson Topics
- The 4 Ps vs. The 4 Cs
Historically, the traditional marketing method was the 4 Ps, but it has been modernized into the 4 Cs.
- Product became Consumers
- Price became Costs
- Placement became Convenience
- Promotion became Communication
Instead of focusing on the products you are selling to customers, focus on on how your product meets a customer’s need. Your marketing should reflect the customer benefits that the product offers, rather than providing standard information about the product. This type of marketing requires extensive research into your customer demographic.
Instead of thinking about the price you are going to charge for a product, you should think about what the comprehensive costs are to your consumer. Consider things such as their time, their available resources, and whether or not your customers agree that the cost is worth the value of the product. For a small business, this principal should go beyond calculating a profit margin and should consider what the customer is willing to pay for your product in particular. This concept addresses the consumer dilemma between limited funds and unlimited wants.
Instead of restricting product placement to locations that are convenient from a firm standpoint, products should be provided to consumers in a manner that is convenient to them. This means meeting needs with regard to when, where, and how customers want to purchase your products.
Instead of “push selling” to your customers, talk with your customers in a manner that allows for value co-creation. This will make your customers feel valued, and allows them to provide feedback that you can use to better your business.
Topics & Lessons
Each Below Topic Contains a Video Lesson and Helpful Downloadable Information
How to Talk to Your Customer – What are my Options?
How to Tell Your Business’s Story
What do Your Customers Need?
4 Cs of Marketing
Market Research and Segmentation
Is my Marketing Working?
Hiring Digital Marketing Professionals
Social Media Management Platforms
Designing Your Own Website
Developing an Online Marketing Strategy
Responding to Online Customer Feedback
Resources for Website and Social Media
Measuring and Understanding Analytics
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